Discover Twyla

NLU

Context

Dialogue

Integration

CMS

The complete Conversation Design package.

Designed for users of all levels to automate conversations for any purpose, Twyla brings together the best of tools for any Conversation Designer to create exceptional conversational experiences.

Own the black box.

We know how unpredictable AI can be. That's why Twyla's Natural Language Processing (NLP) exposes to you all the Natural Language Understanding (NLU) features that you need to design versatility into your bot's understanding.

You can also train custom vocabulary into your bots to understand terminology without needing to train entity detection.

Simple memory for smart bots.

There's no point having a conversation with a bot that forgets the important facts of what has been previously stated.

Twyla's context management enables designers to define the conceptual structure of a conversation. In this way TwylaBots can be more helpful when it doesn't understand the precise query, and remember the key aspects of the dialogue for later, like product models, etc.

Be like water. Dialogue that flows.

Good dialogue is more than just a simple question and answer combination and a good chatbot needs to handle many nuanced dialogues. Managing them requires more than connecting boxes in a flow diagram.

Twyla provides both scalable dialogue management and easy content management along the way, so that your TwylaBot's knowledge is always up-to-date.

Be like water. Dialogue that flows.

Good dialogue is more than just a simple question and answer combination and a good chatbot needs to handle many nuanced dialogues. Managing them requires more than connecting boxes in a flow diagram.

Twyla provides both scalable dialogue management and easy content management along the way, so that your TwylaBot's knowledge is always up-to-date.

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